Privacy Policy
We, Alveda.life, take the protection of
the personal data of our customers as well as those interested in our offers
very seriously. It is significant to us to protect the privacy of the users of
our website at all times. If and to the extent that users voluntarily provide
personal data, such data will be collected and stored in accordance with the
legal data protection provisions of the Swiss Federal Act on Data Protection
(FADP). All data will be treated confidentially. With the following data
protection information, we would like to explain in more detail what data is
collected, what happens with this data and what security precautions we have
taken to protect this data from misuse. With this transparent and
comprehensible information of our data protection regulations, we would like to
ensure that visitors and customers are well and sufficiently informed about the
collection, processing and use of personal data.
Responsible office
The responsible party for the
collection, processing and use of your personal data is:
Alexcursion SARL,
Grand-Rue 77,
1180 Rolle,
Switzerland
info@alveda.life
Personal data
Personal data is
any data information that relates to an identified or identifiable person. This
includes the following categories of personal data:
·
Inventory data (e.g. name, function,
organisational affiliation).
·
Contact data (e.g. address, e-mail
address, telephone/fax number)
·
Content data (e.g. text entries)
·
Usage data (e.g. access data, IP address,
date and time of access).
In general, the
collection, processing and use of personal data for the use of our website is
limited to the extent and data required.
Processing of personal data collected during visits to our website
When you use
the website Alveda.life for information purposes only, we only collect the personal
data that your browser transmits to our server. If you wish to view our
website, we collect the following data, which is technically necessary for us
to display our website to you and to ensure its stability and security:
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred in each case
- The website from which the request came
- Browser
- Operating system and its interface
- Language and version of the browser software.
The
aforementioned data is processed by us for the following purposes:
- Ensuring a smooth
connection setup of the website,
- ensuring comfortable use of our website,
- evaluating system security and stability, and
- for other administrative purposes.
Alveda.life allows the doctors to synchronize their Alveda.life calendar with the doctor's personal Google Calendar. In this case, the doctor's personal Google Account will receive the following information: patient's name, date and time of consultation. Alveda.life does not sync any data from doctor's personal google account calendar to Alveda.life doctor's calendar.
Under no
circumstances do we use the collected data to draw conclusions about your
person. In addition, the data may be processed in anonymous form for
statistical purposes. This data is never stored together with other personal
data of the user, compared with other data or passed on to third parties.
In addition,
we use cookies and analysis services when you visit our website. You will find
more detailed explanations on this in the following data protection
declaration.
For payment processing, Alveda transmits
the following transaction data to the payment processor:first and last name of
the card account holder
- e-mail address
- card information
- expiry date
- CVV/CVC code
- card date
- clock time
- amount of the transaction
The payment processor does not gain access to your health data at any time.
User Privacy
The user’s right to privacy is of paramount importance to us. Any information provided by the user will not be shared with any third party. We do everything we reasonably can to protect your rights of privacy on systems and the website controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example courier agencies and intermediaries that have links to our order processing system. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. We collect email address, name, phone number when you use our services or products. This information is used to send you personalized offers, product & service updates and health information based on your interests.
Personal Information
Sensitive personal data or any
personal information (name including first and last name, email address, mobile
phone number and contact details, age, date of birth, area ZIP/Postal Code,
password); financial information such as bank account or credit card or debit
card or other payment instrument details; physical, physiological and mental
health condition; medical history; sexual orientation; medical records and
history; biometric information (such as DNA, fingerprints, voice patterns, etc.
that are used for authentication purposes); user interests, will be considered
sensitive personal data or information under Swiss Federal
Act on Data Protection (FADP) and any such information collected will be
available for view by the user on the Website/Platform.
Any personal/sensitive information
will not be disclosed by Alveda.life to any third party without prior permission.
No prior permission will be required if the request for such information is –
- Necessary for compliance of a legal obligation.
- Shared with Government agencies mandated under the law to obtain information
for the purpose of verification of identity.
- For prevention, detection, investigation including cyber incidents,
prosecution, and punishment of offenses. Any personal/sensitive information can be
transferred to any other Company/person only if
Consent is given by the user if it is necessary for the performance of a contract between us and the user. Any personal information shall not be
collected without consent by the user. The information will be collected for lawful purposes or if it is considered necessary for the purpose. The
information collected shall be used only for the purpose for which it is
collected and shall not be retained for a period longer than what is required.
The user will be aware of the fact that the information is being collected,
its purposes and recipients, name and addresses of the agencies retaining and
collecting the information.
The personal/sensitive information will be collected only for the purpose for
which it is sought. The user will be provided with an opportunity to review the
information provided and make corrections if required.
Before collecting the information, the user will be provided with an option to
not provide the information sought. The user will be able to withdraw their
consent later. If done so, we have the option of not providing the
good/services for which the information is sought.
Data security
Within the
website, we use the widespread SSL procedure (Secure-Socket Layer) in
conjunction with the highest level of encryption supported by your web browser.
We also use
appropriate technical and organizational security measures to protect your data
against accidental or intentional manipulation, partial or complete loss,
destruction or against unauthorised access by third parties. Our security
measures are continuously improved in line with technological developments.
Cookies
Alveda.life uses "cookies" to
track usage patterns, traffic trends and user behavior, as well as to record
other information from the website. For certain services provided on this
website, cookies allow Alveda.life to save information locally so that you will
not have to re-enter it the next time you visit. Many content adjustments and
customer service improvements are made based on the data derived from cookies.
The User may set his/her/its browser to
refuse cookies. If the User so chooses, the User may still gain access to most
of the Website, but the User may not be able to conduct certain types of
transactions (such as shopping) or take advantage of some of the interactive
elements offered.
You can set
your browser so that you are informed about the setting of cookies, allow
cookies only in individual cases, exclude the acceptance of cookies for certain
cases or in general, activate the automatic deletion of cookies when closing
the browser.
The cookie
settings can be managed under the following links for the respective browsers:
Google Chrome:
http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Mozilla Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
You can also
manage cookies of many companies and functions used for advertising
individually. To manage them, use the corresponding user tools, available
at https://www.aboutads.info/choices/ or
http://www.youronlinechoices.com/uk/your-ad-choices. Furthermore, we use HTML5
storage objects that are stored on your end device. These objects store the
required data independently of the browser you are using and have no automatic
expiry date. If you do not want Flash cookies to be processed, you must install
an appropriate add-on, e.g. "Clear Flash Cookies" for Mozilla
Firefox (https://addons.mozilla.org/de/firefox/addon/clear-flash-cookies) or
the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of
HTML5 storage objects by setting your browser to private mode. We also
recommend that you regularly delete your cookies and browser history manually.
If the User uses any of the sharing
features that may be offered by the digital assets, the User’s friend's email
address will not be retained on Alveda.life Website or used in any way by Alveda.life
.
Your rights
You are
generally entitled to the following rights:
- To request information about your personal data
processed by us;
- to request the correction of inaccurate or
incomplete personal data stored by us;
- to request the deletion of your personal
data stored by us;
- request the restriction of processing or
disclosure to third parties or the prohibition of processing of your
personal data;
- in some circumstances, to receive your
personal data that you have provided to us in a structured, commonly used
and machine-readable format or to request that it be transferred to
another controller;
- revoke your consent to the processing of
data, once given, at any time with effect for the future. In the event of
revocation, we will immediately delete the data concerned unless further
processing can be based on a legal basis for processing without consent.
The revocation of consent shall not affect the lawfulness of the
processing carried out on the basis of the consent up to the revocation;
and
- depending on the applicable law, to lodge a
complaint with a supervisory authority.
Changes to our privacy policy
We reserve the right to update this Privacy Policy as necessary, in compliance with applicable data protection laws. In this way, we can adapt it to the current legal requirements and consider changes to our services, e.g. when introducing new services. The most current version applies to your visit.